Setting up your iPad with Suffolk Online E-Mail
Here is a quick guide in setting up Suffolk Online E-Mail on your iPad. This is similar to the iPhone but some menus are different in the way they are layed out. If you have any problems or questions, then please contact the helpdesk.
Below is a screenshot of what you should see on your ipad. It may be different depending on what apps you have installed.
Tap the Settings Icon and you should see the screen below.
Tap the Mail, Contacts, Calenders option down the left hand side.
Tap Other and then below we will show you how to enter your Suffolk Online Settings.
Select Add Mail Account
It will then ask you to enter the following:
Name: Your Name
Account (e.g): john@suffolkonline.net
Password: Your Suffolk Online E-Mail Password
Description: Something so you know which account it is your checkign e.g Suffolk Online
Once you have done this tap Save in the top right.
Select either IMAP or POP. If you want to keep emails on both PC and your ipad then select imap.
The screen will then expand and ask for additional settings. First it will ask you for
Incoming Mail Server Information
Host Name: pop3.suffolkonline.net
Username: youremail@suffolkonline.net
Password: Your password
Outgoing Server Information
Host Name: relay.suffolkonline.net
Username: youremail@suffolkonline.net
Password: Your Password
Once you have entered all this you may well get a message say its not secure but select cancel and then save in the top right again. That should be it all setup and ready to go. If you ahve any problems please call us at the helpdesk or email support@suffolkonline.net
Remember if you cannot find help for your particular problem here then you can always contact the Suffolk Online Helpdesk:
Telephone 01473 345305 or email us at support@suffolkonline.net.
